1. Which of the following types of establishment offers room service, dining and bar facilities?
In which of the following establishments is a barista most likely to be employed?
Which one of the following staff members would check guests into a luxury hotel?
Which of the following transferable skills are needed when a receptionist joins the food and beverage team?
Which of the following best describes an employee who only works during the summer holidays?
A disabled porter is applying for a new position in an organisation Which one of the following pieces of legislation applies to the recruitment process?
Which one of the following is the best outcome for a business that complies fully with health and safety regulations?
What is the main purpose of an employer carrying out a risk assessment?
Which of the following safety hazards is the most common cause of accidents in the workplace?
What is the most serious consequence for the business if a number of people suffer food poisoning at a wedding event?
What is the correct procedure for a waiter to take if they find the storeroom on fire?
Which one of the following factors would lead to business profitability?
Which of the following is the main reason for a global business to use a standard operating procedure?
Which of the following is a variable business cost?
Which one of the following is used to monitor a hotel's finances?
What is the main reason for a restaurant team member to gain good menu knowledge?
Which of the following is covered at a receptionist's induction?
Which one of the following ensures an experienced team gets through a busy period?
What is the main impact to a hotel when all departments interact well?
Which of the following technologies is used to record customers food and beverage spend In a restaurant?
Why must an establishment not share guest information on social media?
